Dr Aaron Frost : December 5

Quality Systems in Health Care


[fontawesome icon=”asterisk” circle=”yes” size=”small” iconcolor=”” circlecolor=”#533B5F” circlebordercolor=”transparent”]Director Benchmark Psychology


[fontawesome icon=”asterisk” circle=”yes” size=”small” iconcolor=”” circlecolor=”#533B5F” circlebordercolor=”transparent”]15 years of experience


[fontawesome icon=”asterisk” circle=”yes” size=”small” iconcolor=”” circlecolor=”#533B5F” circlebordercolor=”transparent”]

Published in the use of clinical pathways, indicator development, national frameworks and quality assurance


[fontawesome icon=”asterisk” circle=”yes” size=”small” iconcolor=”” circlecolor=”#533B5F” circlebordercolor=”transparent”]Developed the QA systems in place at Benchmark Psychology




After completing his clinical training in 2000, Aaron began working at the Royal Brisbane and Women’s Hospital as Senior Research and Evaluation Psychologist.  He was involved in developing systems of clinical audit, data management, aggression reduction and early psychosis.  He was the national team leader for CPIN-EP (Clinical Practice Improvement Network for Early Psychosis), and has published with a range of psychologists and psychiatrists on these findings.


After moving from his research career, Aaron commenced full time work as a clinician and shortly thereafter began what has become a lifelong interest in applying these same quality improvement principles to private practice psychology.  In 2010 he travelled to Chicago to undertake training with Dr Scott Miller of the International Centre for Clinical Excellence (ICCE), and is now an associate of the ICCE.


Last year, Aaron began the ambitious task of developing an entire psychology practice entirely grounded in outcome evaluation, quality assurance and empowering client feedback.  This is enabling clients to receive world’s best practice care as well as enabling clinicians to constantly challenge themselves to do better.


Learn more about Aaron



Despite the implementation of empirically supported treatments for common psychological disorders, the outcome research tells us that client outcomes have not improved for 50 years.  There are a number of reasons for this.  Firstly, in practice as usual up to 30% of clients will drop out before session 3.  Secondly, in real world settings up to 50% of clients do not recieve any benefit for treatment.  Often this is due to clinicians applying the wrong therapy approaches to the wrong clients.  Recent research has shown that when therapists routinely monitor outcomes and change therapy type if its not working AND seek feedback from clients, drop out rate can be halved, and overall effectiveness can be improved by as much as 65%.


In order to get these benefits integrated systems are needed.  Aaron will outline from research and experience how to make these ideals a reality through the use of quality assurance, IT infrastructure and cultural change.


Each event will be hosted at Benchmark Psychology.  Numbers are strictly limited, so please REGISTER to confirm availability.


  • 5 December, 2014
    7:00 pm - 8:30 pm

Venue:   Benchmark Psychology

Venue Website:

2/21 Mt Gravatt-Capalaba Rd, Upper Mt Gravatt, QLD, 4122, Australia