COVID-19 & Telehealth


To start your telehealth appointment, or to speak with our reception team please join our virtual reception and waiting room.


Connect to Virtual Waiting Room & Reception


At Benchmark Psychology our number one priority during the Covid-19 pandemic is the safety of our clients and our team. For this reason, we will be doing most sessions via telehealth.  Telehealth is an effective way of making sure that we are able to give you the appointments you need, even throughout this pandemic. Telehealth can be conducted either via our very easy to use telehealth video-conferencing platform or if you are unable to access a device we can also do phone appointments.  If you would like to book your appointments using telehealth please contact our wonderful reception team who will be happy to take the time to talk you through the process.

You can ring on (07) 3349 5511 or email




New Client Information FormConfidentiality Consent Form
Consent for a Psychological Telehealth ServiceConsent for a Face to Face appointment
Adult (aged 15+ years) progress monitoring formChild (aged 4 -10 years) progress monitoring form
(to be completed by the parent)
Child (aged 11 - 14 years) progress monitoring form
(to be completed by the child)
Couples intake form
(please complete these separately)
Couples progress monitoring formConsent to release/ obtain information (adult)
Consent to release/obtain information (child)Student Observation Consent Form



Tips for Coping with Coronavirus Anxiety

Maintaining Your Mental Health During Social Isolation

Staying Mentally Healthy for Older Adults

Coping with Change During COVID-19

Pandemic-Panic-Pack – for Kids



Tips for Frontline Workers

Psychological First Aid for Frontline Health Care Providers During COVID-19




Benchmark Psychology are passionate supporters and advocates for our fellow health professionals and we recognise that this newly declared COVID-19 pandemic will be especially difficult for those on the frontline.

To throw our support behind our colleagues a large number of our psychologists will be immediately offering bulk-billing services to health professionals. This will be available to the following groups;

  • General practitioners
  • Paediatricians
  • Practice nurses
  • A&E doctors and nurses
  • Any health professionals working in fever clinics, respiratory wards or any other specialist roles that will have high contact with COVID-19 cases

Others will be considered based on an individual basis and this initiative will continue for the next 6 months and reassessed in September 2020. We are also well set up to conduct these appointments via telehealth if requested.

If you would like to know more about this or book an appointment with one of our Psychologists please ring the practice on (07) 3349 5511.