COVID-19 & Telehealth


To start your telehealth appointment, or to speak with our reception team please join our virtual reception and waiting room.


Connect to Virtual Waiting Room & Reception


At Benchmark Psychology our number one priority during the Covid-19 pandemic is the safety of our clients and our team. For this reason, we will be doing most sessions via telehealth.  Telehealth is an effective way of making sure that we are able to give you the appointments you need, even throughout this pandemic. Telehealth can be conducted either via our very easy to use telehealth video-conferencing platform or if you are unable to access a device we can also do phone appointments.  If you would like to book your appointments using telehealth please contact our wonderful reception team who will be happy to take the time to talk you through the process.

Please note: If you have a Telehealth appointment, Benchmark are not able to claim through Medicare on your behalf.  You will be sent information on how to do this yourself, or you can call reception for assistance.

You can ring on (07) 3349 5511 or email




New Client Information and Consent FormConfidentiality Consent Form
Consent for a Psychological Telehealth ServiceConsent for a Face to Face appointment
Adult (aged 15+ years) progress monitoring formChild (aged 4 -10 years) progress monitoring form
(to be completed by the parent)
Child (aged 11 - 14 years) progress monitoring form
(to be completed by the child)
Couples intake form
(please complete these separately)
Couples progress monitoring formConsent to release/ obtain information (adult)
Consent to release/obtain information (child)Student Observation Consent Form
Cognitive Assessment Questions ChildCognitive Assessment Questions Adult
Supervision Agreement and Consent FormNew Supervision Client Consent Form



Tips for Coping with Coronavirus Anxiety

Maintaining Your Mental Health During Social Isolation

Staying Mentally Healthy for Older Adults

Coping with Change During COVID-19

Pandemic-Panic-Pack – for Kids



Tips for Frontline Workers

Psychological First Aid for Frontline Health Care Providers During COVID-19